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CSTA 2012 is a six hour, instructor-led seminar that has been the industry standard for understanding computer technology for more than 20 years (see outline below for release 2012 updates). The 2012 release increases coverage of cloud computing and virtualization, and adds Public, Private and Hybrid clouds. It covers social CRM and cloud databases. The addition of Big Data includes coverage of Hadoop and analytical appliances. It also updates coverage of operating systems and wireless and mobile technologies including WiMax and LTE.  It covers WAFs (Web Application Firewalls) and Web development tools. These are part of the updating that continues our buildilng block appraoch to technology. We create a complete picture of IT as the five basic areas of skills and knowledge are covered. For example, virtualization is introduced during the discussion of Platforms (the first discussion) and and filled out during Applications (the last section).

Throughout the seminar information is presented in plain English and with everyday examples to which attendees can relate. Questions are encouraged – this is your chance to ask technical questions without feeling foolish. Every attendee is there for the same reason - to be able to communicate with techies.

Audience:

Anyone who is new to information technology, wants to put the pieces together, or is returning to technology from another field will benefit from CSTA. This includes technical recruiters, account managers, business analysts and designers, testers, researchers, technical writers, lawyers, etc.

Objectives:

Upon completion of the training, the participant will be able to:

• Confidently communicate with IT professionals about technology-related products, job requirements, and/or individual technical skill sets;
• Identify technical skills and products by classifying them in the appropriate area of technology;
• Understand how software products, such as operating systems, database systems, and communication systems, are used in a business environment;
• Understand how software products interface and communicate;
• Classify new technologies and products in the appropriate area of technology;
• Use the online database, TechRef®, to drill down from technical concepts or systems to individual tools and specific knowledge;
• Understand the move to conversational processing using social computing;
• Use the online database, TechRef®, to research new technologies and products.

CSTA Outline with 2013 updates noted:

Platforms

Enterprise Systems

     Mainframes

     Midsize

     Servers

         Server farm, Web farm

         Server Blades

Individual Systems

     PCs, Micros

     Laptops, Ultrabooks

     Mobile Devices                      Updated

            Tablets                          

            Smartphones               

Development

Development life cycle

      Analysis

      Design

      Programming

     Testing

 Development Software      updated

      Languages                    updated

      Tools

           Modeling tools

           Testing tools

           IDEs, SDKs, RAD                      updated

           Development frameworks     updated

           Development platforms

                J2EE                               

                .Net  

Development Approaches             updated                                      

     SOA (Service Oriented Architecture)

Agile Development  

Open Source development

EA (Enterprise Architecture)

Data

Databases

      Relational (RDBMS)

      Multi-dimensional (MDDB)

      Cloud databases                            Updated

      Columnar, key-value databases         Updated

Database processing

      Logical and physical design

      Performance tuning

Knowledge Management

      Business Intelligence

             NoSQL databases       Updated

             Hadoop                              Updated

      Data warehousing

             ETL (Extract, Transform, Load)  

             Complex queries

             Data Mining

Data Integration

      MDM (Master Data Management)      

             Data Hubs

      Business Management Systems

      BPM (Business Process Management)     

            Dashboards

Communications

Online processing

      OLTP (Transaction Processing)

      Client/server

Middleware

      EAI (Enterprise Application Integration)

      ESB (Enterprise Service Bus)

     API (Application Programming Interface)             Updated 

Networks

      Physical networks

      Network architecture

      Wireless networks                  Updated

The Internet

       Deployment                     Updated

       Web Development                  Updated

             Languages

             RIA

             Ajax

             HRML5

Applications

Back-office systems

     Manufacturing

     Supply chain

     Human Resources

Front-office systems

     SFA (Sales Force Automation)

     CRM (Customer Relationship Management)        Updated

     Call Center/Help Desk  

     Customer Service 

     Social CRM                                    Updated 

ERP (Enterprise Resource Planning)

     SAP  

     Oracle Applications  

     PeopleSoft/Oracle  

eApplications

     eCommerce

     eBusiness

Cloud Computing                                  

     SaaS, IaaS, PaaS, BPaaS, DBaaS          Updated

     Cloud Storage            

     Virtualization                             

     Cloud Vendors              

Apps                                         Updated

      Categories

      Who - where

      Types

            Native

            Web

            Hybrid 

     App development

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