Navigator:

CSTA 2011 is a six hour, instructor-led seminar that has been the industry standard for understanding computer technology for more than 20 years (see outline below for release 2011 updates). The 2011 release increases coverage of cloud computing and virtualization, and adds PaaS, IaaS, and cloud storage to the coverage of SaaS. It covers social CRM and cloud databases.  It also updates coverage of operating systems and wireless and mobile technologies including WiMax.  It covers WAFs (Web Application Firewalls) and Web development tools. These are part of the updating that continues our buildilng block appraoch to technology. We create a complete picture of IT as the five basic areas of skills and knowledge are covered. For example, virtualization is introduced during the discussion of Platforms (the first discussion) and and filled out during Applications (the last section).

Throughout the seminar information is presented in plain English and with everyday examples to which attendees can relate. Questions are encouraged – this is your chance to ask technical questions without feeling foolish. Every attendee is there for the same reason - to be able to communicate with techies.

Audience:

Anyone who is new to information technology, wants to put the pieces together, or is returning to technology from another field will benefit from CSTA. This includes technical recruiters, account managers, business analysts and designers, testers, researchers, technical writers, lawyers, etc.

Objectives:

Upon completion of the training, the participant will be able to:

• Confidently communicate with IT professionals about technology-related products, job requirements, and/or individual technical skill sets;
• Identify technical skills and products by classifying them in the appropriate area of technology;
• Understand how software products, such as operating systems, database systems, and communication systems, are used in a business environment;
• Understand how software products interface and communicate;
• Classify new technologies and products in the appropriate area of technology;
• Use the online database, TechRef®, to drill down from technical concepts or systems to individual tools and specific knowledge;
• Understand the move to conversational processing using social computing;
• Use the online database, TechRef®, to research new technologies and products.

CSTA Outline:

Platforms

Enterprise Systems

  Mainframes

  Midsize

  Servers

    Server farm, Web farm

    Server Blades

Individual Systems

  PCs, Micros

  Tablets                          Updated

  Smartphones                Updated

Development

Languages

  Assembler

  Compiler

  4GL

  Visual languages

Development life cycle

Tools

  Modeling tools

  UML (Unified Modeling Language)

  Testing

  Manual/Automated     

Development platforms

  J2EE, .Net                                         Updated

SOA (Service Oriented Architecture)

Agile Development  

Open Source development

EA (Enterprise Architecture)

Data

Databases

  Relational (RDBMS)

  Multi-dimensional (MDDB)

  Cloud databases                            Updated

  Columnar, key-value databases         Updated

Database processing

  Logical and physical design

  Performance tuning

Knowledge Management

  Business Intelligence

  Data warehousing

  ETL (Extract, Transform, Load)  

  Complex queries

  Data Mining

Data Integration

  MDM (Master Data Management)       Updated

  Data Hubs

Business Management Systems

  BPM (Business Process Management)      Updated

  BAM (Business Activity Management)

Communications

Online processing

  OLTP (Transaction Processing)

  Client/server

Middleware

EAI (Enterprise Application Integration)

ESB (Enterprise Service Bus)

API (Application Programming Interface)        

Networks

  Physical networks

  Network architecture

  Wireless networks                  Updated

The Internet

  Deployment                     Updated

  Development                  Updated

Security

  Firewalls                                     Updated

        WAFs                                        Updated

  IDS (Intrusion Detection System)

  IPS (Intrusion Prevention System)

  VPN (Virtual Private Network)

  Authentication                                        

  Encryption

  Protocols

Back-office systems

  Manufacturing

  Supply chain

  Human Resources

Front-office systems

  SFA (Sales Force Automation)

  CRM (Customer Relationship Management)        Updated

    Call Center/Help Desk  

    Customer Service 

    Social CRM                                    Updated 

ERP (Enterprise Resource Planning)

  SAP  

  Oracle Applications  

  PeopleSoft/Oracle  

eApplications

  eCommerce

  eBusiness

Cloud Computing                                  Updated

     SaaS, IaaS, PaaS, BPaaS          Updated

     Cloud Storage             Updated

     Virtualization                              Updated

Web development  

• Site Map
• Training
• Products
• Schedule/Enroll
• TechConnections
• Recruiting Links
• Blog
• Company