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Phone: 800.860.2179
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CSTA Program
CSTA 2010 is a six hour, instructor-led seminar that has been the industry standard for understanding computer technology for more than 20 years (see outline for release 2010 updates). The 2010 release increases coverage of cloud computing and virtualization, and adds PaaS, IaaS, and cloud storage to the coverage of SaaS. It covers social CRM and cloud databases. It also updates coverage of operating systems and wireless and mobile technologies including WiMax. It covers WAFs (Web Application Firewalls) and Web development tools. These are part of the updating that continues our buildilng block appraoch to technology. We create a complete picture of IT as the five basic areas of skills and knowledge are covered. For example, virtualization is introduced during the discussion of Platforms (the first discussion) and and filled out during Applications (the last section).
Throughout the seminar information is presented in plain English and with everyday examples to which attendees can relate. Questions are encouraged – this is your chance to ask technical questions without feeling foolish. Every attendee is there for the same reason - to be able to communicate with techies.
Audience:
Anyone who is new to information technology, wants to put the pieces together, or is returning to technology from another field will benefit from CSTA. This includes technical recruiters, account managers, business analysts and designers, testers, researchers, technical writers, lawyers, etc.
Objectives:
Upon completion of the training, the participant will be able to:
- Confidently communicate with IT professionals about technology-related products, job requirements, and/or individual technical skill sets;
- Identify technical skills and products by classifying them in the appropriate area of technology;
- Understand how software products, such as operating systems, database systems, and communication systems, are used in a business environment;
- Understand how software products interface and communicate;
- Classify new technologies and products in the appropriate area of technology;
- Use the online database, TechRef®, to drill down from technical concepts or systems to individual tools and specific knowledge;
- Understand the move to conversational processing using social computing;
- Use the online database, TechRef®, to research new technologies and products.
CSTA Outline:
Platforms
Computers
Enterprise systems
Mainframes
Servers
Server farms, Web farms
Server blades
DesktopSystems
PCs, Micros
Netbooks Updated
Handheld, PDAs, Smartphones Updated
Operating systems
Resource manager
Functions
Asset management
Monitoring
Storage Management, SANs
Virtualization Updated
Specific operating systems
Mainframe systems
Server systems
Unix
Linux
Windows NT/2000/2003/2008 Updated
Desktop systems
Windows 95/98/ME/XP/Vista/Windows 7 Updated
NT Workstation/2000 Professional
Linux distributions
Mac OS X (Tiger, Leopard)
Mobile systems Updated
Development
Languages
Assembler
Compiler
4GL
Visual languages
Development life cycle
Tools
Modeling tools
UML (Unified Modeling Language)
Testing
Manual/Automated
Development platforms
J2EE, .Net Updated
SOA (Service Oriented Architecture)
Agile Development
Open Source development
EA (Enterprise Architecture)
Data
Databases
Relational (RDBMS)
Multi-dimensional (MDDB)
Cloud databases Updated
Database processing
Logical and physical design
Performance tuning
Knowledge Management
Business Intelligence
Data warehousing
ETL (Extract, Transform, Load)
Complex queries
Data Mining
Data Integration
MDM (Master Data Management) Updated
Data Hubs
Business Management Systems
BPM (Business Process Management) Updated
BAM (Business Activity Management)
Communications
Online processing
OLTP (Transaction Processing)
Client/server
Middleware
EAI (Enterprise Application Integration)
ESB (Enterprise Service Bus)
API (Application Programming Interface)
Networks
Physical networks
Network architecture
Wireless networks Updated
The Internet
Deployment Updated
Development Updated
Security
Firewalls Updated
WAFs Updated
IDS (Intrusion Detection System)
IPS (Intrusion Prevention System)
VPN (Virtual Private Network)
Authentication
Encryption
Protocols
Applications
Back-office systems
Manufacturing
Supply chain
Human Resources
Front-office systems
SFA (Sales Force Automation)
CRM (Customer Relationship Management) Updated
Call Center/Help Desk
Customer Service
Social CRM Updated
ERP (Enterprise Resource Planning)
SAP
Oracle Applications
PeopleSoft/Oracle
eApplications
eCommerce
eBusiness
Cloud Computing Updated
SaaS, IaaS, PaaS, Cloud Storage Updated
Virtualization Updated
Web development
Quick Facts
Web sessions
Hours:
Day 1, 11:00 am – 3:30 pm ET
Day 2, 11:00 am – 2:00 pm ET
Materials Included
Lecture Guide
TechRef® (one-year)
TechConnections
Cost
$795 (U.S. dollars) per person