June, 2003

 




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Would you spend 20 minutes now?


To save hours later?

How much time have you spent trying to understand new technology, find out what an acronym means, or make sense of technical resumes or job requirements? We want to show you a resource that will give you back this time.

TechRef is a unique IT database that, unlike available technical dictionaries, was written for "business people." The explanations are in plain English. Definitions contain what products are used for, what products they interface with, and what platforms they run on instead of a technical explanation of how they work. TechRef includes more than 14,000 entries covering IT skills, technologies, concepts, products and vendors. This tool contains definitions and material on leading-edge and uncommon products as well as older technologies and products. The information on thousands of vendors includes a brief description of the vendor, a link to its corporate Website and a list of its products.

You need to see for yourself how powerful this tool can be! We've just begun presenting 20 minute demos on the first Wednesday of every month at 12:00 noon, EDT. All you need to attend is an Internet connection, a phone line, and a reserved seat (space is limited). Just email to reserve a place.

If you have any questions, or if you would like to schedule a dedicated demo just for your co-workers or associates, please call us at 407.830.5400.
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TechKnowledge


DATA MINING = WEB MINING = BUSINESS INTELLIGENCE = ANALYTICS

Data mining has been used with data warehousing for many years. In fact, it's been around long enough that it has acquired a new name – analytics. This term is replacing both "data mining" and "Web mining," and often is used with a descriptor such as:

·  business analytics, which works with business data for business performance analysis,

·  clickstream analytics, which analyzes the paths visitors take through a site for traffic control and for marketing purposes,

·  CRM analytics, which identifies visitors as likely to buy (or not),

·  supply chain analytics which provide measurement, monitoring, forecasting and management of the supply chain,

·  Web analytics, which analyzes the activity on a Website.


To add a little confusion, "analytics" is used synonymously with "business intelligence," as BI (Business Intelligence) systems are those that provide business analytics through data and Web mining.

We have four synonyms: Data Mining = Web Mining = (BI) Business Intelligence = Analytics.

All of these terms are used to describe software that uses statistical analysis of massive amounts of data to detect trends and relationships. The word "statistical" is the key word here. It is businessmen and women who need to use analytics, but working with "statistics" is not something that comes naturally. Business intelligence tools are based on neural networks, CBR (Case Base Reasoning), decision trees, and other mathematical and statistical models. This software doesn't just collect the statistics, it analyzes them to spot the trends and relationships that business users need to make a wide range of business decisions – ranging from what products to group together, to closing a branch store or starting a new product line.

Business analytics have shown that people who buy slacks are liable to also purchase sweaters. Therefore when a Web visitor adds slacks to a shopping cart and returns to shopping, the next item the visitor will see is sweaters. CRM analytics have shown that people buying in a certain price range will probably not spend over "X" amount of money, so the Website can be designed to offer a sale price when the visitor gets close to that maximum. Supply chain analytics have shown that some deliveries take longer in the winter months, so automated ordering procedures place the orders 2 or 3 days sooner for these products.

While some software that is classified as "business intelligence" is really nothing more than a reporting system that will "slice and dice" data to present different views to different users, other systems are so intricate that many users give up when trying to learn how to use them. Some work with a single data source such as a data warehouse, while others can access data from multiple applications such as CRM (Customer Relationship Management), ERP (Enterprise Resource Planning), SCM (Supply Chain Management) and unstructured data sources including the Web and email. Some present a point-and-click interface while others present a graphical picture of information and users block areas of data to query. So many different products are classified under this umbrella, it's no wonder it has four names! One simple fact - whichever name is used, this software has become a competitive necessity in today's business world.
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Summer Special


SUMMER - A GOOD TIME TO TRAIN!

Summer is definitely here (our headquarters are in Florida – believe us, it's here!) To celebrate, we're going to provide discounts for training throughout the summer – June through August. It's a really simple discount policy.

1 enrollment = 10% discount
2 enrollments = 20%
3 enrollments = 30%
4 and more = 40%

The enrollments must be for training sessions which occur during these three months. But, they can be any combination of training: classroom and Web. Send one person to three Webinars: 30% discount. Send one person to a classroom session and one person to two Webinars: 30% discount. Send two people to two Webinars each: 40% discount. And so on.

Even though now more than ever people need to understand technology, it's hard to schedule training. Budgets have been cut, and travel's difficult. The discounts can help with slashed budgets, and Web sessions eliminate travel (in fact you can attend from home with an Internet connection and a phone line).

And don't forget – if you have a group we can schedule dedicated training either at your site or over the Web. Our Web training is instructor-led and completely interactive. It's a terrific option when you have people from different locations because it eliminates travel and the need to set up a training site. For more information, call us at (407.830.5400) or go to SemCo Enterprises.

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TechCheck


1. Are you planning to get Bowlingual? It'll be available in the U.S. in August.

2. What's the difference between duplexing and mirroring?

3. What do EAP, WPA and WEP have to do with each other?

4. Are G2, G3, G5, and G8 related?

5. Which of the following does not belong?

a. Bobcat
b. Cougar
c. Panther
d. Shark
e. T-Rex



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Short On-Demand Computing Vocabulary


On-demand, or autonomic, computing is growing in popularity. This technology uses software to allocate resources – hardware and software – dynamically. By allocating resources as needed, companies can do the same processing with fewer devices.

autonomic computing Definition of overall IT functioning which includes self-configuring, self-healing, self-optimizing and self-protecting capabilities to the total IT system. This includes both hardware and software. Autonomic and grid computing form the basis for on-demand computing, which is IBM's definition of the future of IT.

cluster Technology used to manage both computers and storage devices. A computer cluster is a group of computers linked together to provide multiprocessing capabilities. High-availability clustering links a second computer that acts as a backup in case of system failure. Computer clusters are also referred to as parallel processing. A storage cluster is multiple disks treated as one by a software system.

grid computing Computer technology. Using software to build a grid of processors and other computing resources that is available over a local or wide area network. The grid system appears to an end user or application as one large virtual computing system. This builds a network of processors that can be used on the same problem and can be used to solve problems too intense for any stand-alone machine. Grid technology is being used as an alternative to supercomputers for scientific processing and for some commercial processing such as automated testing and data mining. Also called incremental computing, cluster, N+1, utility or Organic architecture. Is often part of on-demand, or autonomic, computing.

on-demand computing On-demand computing is producing IT products when and as requested. Similar to BTO (Build-to-Order) manufacturing. Companies would not create software systems and then sell them, but would build customized systems on demand. Open standards and virtualization are major components of on-demand computing, with grid computing and autonomic technologies used to create infrastructures robust enough to support enterprises' increasing IT complexity.

parallel processing Processing technology. Linking many computer systems together so programs, or parts of programs, can execute simultaneously. During application execution, queries are divided into work units which are handled separately by each system. Performance clustering is used when many items of data are necessary to answer the query. Because each system can retrieve one piece of data, the query is satisfied much faster than if a single system had to do all the data retrieval. Also called clustering, performance clustering.

self-configuring Systems management technology used in on-demand, or autonomic, systems management software. Integrates new hardware and works with the operating system resource allocation processes to assign resources dynamically. Reconfigures the computing systems as processing requirements change.

self-healing system Systems management technology used in on-demand, or autonomic, systems management software. Can work with hardware and/or software problems:

• Hardware failures: Detects hardware failures immediately and contains the errors to preserve the computing. Isolates the hardware with the problem and reallocated resources so computing can continue.
• Software failures: Predicts and repairs software failures before they happen. Software failures occur over twice as often as hardware failures, and software often shows an increasing failure rate over time as software "ages." Self-healing systems can renew internal tables and information to prevent failures.


self-optimizing Systems management technology used in on-demand, or autonomic, systems management software. Computes resource allocation based on actual performance. Works with self-configuring software.

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Training Schedule


Computers: Systems, Terms And Acronyms

June Chicago: 9,10 / NYC area: 23,24
July Boston: 21,22 / Orlando: 30,31
August Atlanta: 11,12 / DC area: 21,22
September Chicago: 18,19 / NYC area: 29,30

Webinars

All Webinars are 90 minutes and listed start times are ET (Eastern Time)

Understanding IT Jobs

June 4 (1:00 pm)
July 9 (11:00 am)
August 4 (10:00 am)
September 10 (11:00 am)

Platforms

June 4 (11:00 am)
July 9 (3:00 pm)
August 4 (12:00 pm)
September 10 (3:00 pm)

Development

June 5 (9:30 am)
July 10 (11:00 am)
August 5 (3:00 pm)
September 11 (11:00 am)

Files and Databases

June 5 (1:30 pm)
July 10 (1:00 pm)
August 6 (11:00 am)
September 11 (1:00 pm)

Communications

June 6 (11:00 am)
July 10 (3:00 pm)
August 5 (11:00 am)
September 11 (3:00 pm)

Networking

June 6 (1:00 pm)
July 11 (11:00 am)
August 5 (1:00 pm)
September 12 (11:00 am)

Applications

June 5 (11:30 am)
July 9 (1:00 pm)
August 4 (2:00 pm)
September 10 (1:00 pm)

Weblets

All Weblets are 45 minutes and listed start times are ET (Eastern Time)

Knowledge Management

June 4 (2:45 pm)
July 11 (1:00 pm)
August 4 (3:45 pm)
September 12 (2:00 pm)

Wireless Technology

June 5 (3:15 pm)
July 9 (10:00 am)
August 6 (2:00 pm)
September 12 (1:00 pm)

Embedded Systems

June 6 (2:45 pm)
July 11 (2:00 pm)
August 6 (1:00 pm)
September 10 (10:00 am)

Enroll Now!

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Answers to TechCheck


1. Bowlingual is software that translates your dog's barks into English. It comes with two parts, a microphone and transmitter that is worn on a collar around the dog's neck and a handheld receiver unit, which gets data from the microphone and attempts to work out what the dog is saying. The system works by analyzing and classifying a dog's emotions into one of six main categories: sad, frustrated, needy, happy, self-expressive and on guard. It then chooses at random from a number of set phrases. Will be available in the U.S. in mid-2003.

2. Both technologies refer to disk storage, and duplexing is a form of mirroring. Mirroring records information on two separate disk volumes to protect against errors. If one volume has errors, the data is accessible from the other volume. The two volumes, however, are usually accessed through the same controller. Duplexing maintains duplicate volumes, each with its own controller. Duplexing also provides other benefits such as improved response time because whichever disk can deliver the requested data more quickly can respond and multiple I/O (Input/Output) requests can be split between the disks for simultaneous processing.

3. All three acronyms pertain to security measures used with wireless transmission. WPA (Wi-Fi Protected Access) is a Security specification for wireless data transmission that is based on EAP (Extensible Authentication Protocol) which authenticates users. It's defined by the Wi-Fi Alliance users group and is a replacement for WEP (Wired Equivalent Privacy) which has been proven to have some problems. WPA was defined in 2003.

4. No, not all of them. G2 is an application development platform used to build expert systems for the operational management of manufacturing applications. Developers capture the knowledge of the best operations experts and combine that knowledge with real-time data, archival information and even business policies.

G3 and G5 are related. Both are desktop computers; G3 is Apple's iMac and G5 is a microprocessor from Motorola. Its full name is PowerPC G5. And, G8 is also a computer - but it's a mainframe and part of IBM's zSeries family.

5. Remember this is a technical quiz. Actually it's D) Shark. All the others are computers, ranging in size from desktop (Bobcat, Cougar, and Panther) to mainframe (T-Rex), while Shark is a storage system that supports terabytes (trillions) of data.



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Contents
Would you spend 20 minutes now?
SemCo's Newsletter
Teaser
TechKnowledge
Summer Special
TechCheck
Short On-Demand Computing Vocabulary
Archived Editions
Answers to TechCheck
Training Schedule

 

 

SemCo's Newsletter

TechConnections is SemCo's free monthly newsletter that features important IT articles and a unique perspective on IT for the non-technical professional.

 

 

 

Teaser

Okay, Bowlingual's not for you. How about PC Mascot? It's available now.

The answer to "Teaser" will always be the first question/answer in TechCheck the following month.


TechConnections Archived Editions

If you receive the Text version of this newsletter, you can go to Archives to view the HTML version and/or print.

Just click the link to find TechConnections Archived Editions.


ARCHIVES

 


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SemCo Enterprises, Inc.
P.O. Box 181265
Casselberry, FL 32718-1265
407.830.5400
semco@semcoenterprises.com
http://www.semcoenterprises.com

Copyright © 2003
All Rights Reserved



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